Frequently Asked Questions
This page has answers to questions we are frequently asked by our clients. If you have a question and you cannot find the answer here, please contact us and we will get back to you with an answer as quickly as possible.
Can I request a particular driver?
Yes, and we will make our very best effort to honor your request. Please realize that your favorite driver may have other commitments, he is the favorite driver of other customers, also. Unlike most other cab companies, we actually encourage our customers and drivers to establish a mutual relationship. We know from experience that people like to have, and are more comfortable with a driver that they know and like.
How do I make reservations?
Click Here to make a reservation, or you can make or check on a reservation, 24/7/365, by calling ------------. A confirmation will then be sent directly to your email.
Can I pay with a Credit Card?
Yes, you can make your reservation with a credit card and pay upon arrival at your destination. Credit Cards accepted are: MasterCard, Visa, American Express, Diners Club and Trustwave.
Are sedans available for public transportation when I arrive at Detroit Metropolitan Airport without a previous reservation?
Yes, this service is referred to as 'On-Demand'. Metro Cars is curbside at all terminals at Detroit Metro Airport, simply follow the signs to the Ground Transportation Center (GTC). We will be there and at your service.
When I arrive at Detroit Metropolitan Airport, will I have to meet my driver in a specific area near baggage claim?
The Choice is Yours! If you require assistance with your luggage or just want the comfort of knowing that a specific driver will meet you upon your arrival, then you will be met in baggage claim by our professional chauffeur with a sign displaying your name. This service is offered for a nominal fee of $10.00. If you do not require any assistance or do not need to go to baggage claim, simply follow the signs to the Ground Transportation Center (GTC) in each terminal. We will be there and at your service.
Do I have to pay sales tax?
The price quoted for each transportation service is all-inclusive. It includes all necessary taxes and fees